Shipping & Delivery Policy
Last Updated: September 2026
At Vintage4x4, we aim to make every order simple, secure and reliable. This Shipping & Delivery Policy explains how we process and deliver orders for parts and accessories purchased through our website.
1. Shipping Availability
We currently offer shipping across India.
Delivery availability may vary depending on the product, destination and serviceability of the selected courier partner.
2. Order Processing
Orders are generally processed after successful order confirmation and payment verification.
We aim to dispatch orders as soon as possible. Processing time may vary depending on:
- Product availability
- Order volume
- Product type
- Verification requirements
- Weekends and public holidays
If an item requires additional processing time, we may contact you with an estimated dispatch date.
3. Delivery Timeline
Once your order has been dispatched, the estimated delivery time may vary depending on your location and the courier service.
As a general guideline:
- Metro & major cities: approximately 3–6 business days
- Other locations: approximately 5–10 business days
- Remote areas: delivery may take additional time
These are estimated timelines and are not guaranteed delivery dates.
4. Shipping Charges
Shipping charges, where applicable, will be displayed during checkout or communicated before order confirmation.
Shipping charges may vary depending on:
- Delivery location
- Product size and weight
- Number of products
- Shipping service selected
Any applicable free-shipping offer will be subject to the terms of that particular promotion.
5. Order Tracking
Once your order has been dispatched, tracking information may be shared with you through the contact details provided during checkout.
You can use the tracking information to follow the progress of your shipment through the relevant logistics provider.
6. Delayed Deliveries
While we work with reliable shipping partners, delivery delays can sometimes occur due to circumstances beyond our control, including:
- Weather conditions
- Transportation disruptions
- Public holidays
- High shipment volumes
- Remote delivery locations
- Incorrect or incomplete address details
- Operational issues with the courier
- Government restrictions or other unforeseen circumstances
We will make reasonable efforts to assist you in case of a significant delivery delay.
7. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information at the time of placing an order.
Please carefully check your:
- Name
- Mobile number
- House/Street address
- City
- State
- PIN code
Vintage4x4 may not be responsible for delays, failed deliveries or additional shipping costs caused by incorrect or incomplete information provided by the customer.
8. Damaged Packages
If your package appears visibly damaged or tampered with at the time of delivery, we recommend:
- Checking the package carefully before accepting it, where possible.
- Taking clear photographs or videos of the package and product.
- Contacting Vintage4x4 as soon as possible.
- Providing your order number along with supporting photographs/videos.
This will help us investigate the issue with the shipping partner and assist you appropriately.
9. Missing or Incorrect Products
If you receive a product that is missing, incorrect or different from what you ordered, please contact us promptly after delivery.
Please provide:
- Order number
- Product details
- Photographs/videos of the package and received product
Our team will review the issue and provide the appropriate resolution according to our applicable return and refund policy.
10. Multiple Products in One Order
If your order contains multiple products, they may be shipped together or separately depending on product availability, warehouse processing and logistics requirements.
You may receive separate tracking details for different shipments.
11. Delivery Attempts
Courier partners may make multiple delivery attempts before returning an undelivered package to the sender.
Please ensure that someone is available to receive the shipment and that the provided contact number remains reachable.
If a shipment is returned due to an incorrect address, unavailable recipient or repeated failed delivery attempts, additional shipping charges may apply for re-dispatch, where applicable.
12. Delivery to Remote Areas
Some remote or difficult-to-service locations may require additional delivery time or may have limited courier availability.
If your location is not serviceable, we may contact you to discuss an alternative delivery arrangement or applicable refund.
13. Contact Us
For questions regarding shipping, delivery or your order, please contact us:
Vintage4x4
Email: info@vintage4x4.com
Phone: +91 9536974815
Keeping Legends On The Road.